Question 1

How do I enroll in a driving course?

Accepted Answer

You can enroll by visiting our Courses page, selecting your preferred program, and clicking the Enroll Now button. You'll need to create an account and complete the registration form. Alternatively, you can visit our office in person or call us for assistance.

Question 2

What is the minimum age requirement?

Accepted Answer

You must be at least 18 years old to enroll in our driving programs. For the Driver License Assistance program, you must have valid identification documents proving your age.

Question 3

How long does it take to complete a course?

Accepted Answer

Course duration varies by programme. Our Beginners and Training Courses run 2-3 weeks, while Refresher and Defensive Driving courses are 1 week — and timing is flexible, tailored to your pace and your instructor's schedule.

Question 4

What payment methods do you accept?

Accepted Answer

We accept OPay transfers, debit/credit cards (Visa, Mastercard), bank transfers, and cash payments at our office. We also offer flexible installment plans for most courses.

Question 5

Can I reschedule a lesson?

Accepted Answer

Yes, you can reschedule lessons up to 24 hours before the scheduled time without any penalty. Rescheduling within 24 hours may incur a fee. You can manage rescheduling through your student portal or by contacting our office.

Question 6

Do you provide a vehicle for the driving test?

Accepted Answer

Yes, we provide our training vehicles for your driving test at no additional cost. Our vehicles are well-maintained and equipped with dual controls for safety.

Question 7

What happens if I fail the road test?

Accepted Answer

If you don't pass your road test, we offer additional practice sessions at a discounted rate. Our instructors will work with you on the areas that need improvement before you retake the test.

Question 8

Do you offer refunds?

Accepted Answer

Refunds are subject to our Refund Agreement. The registration fee is strictly non-refundable, and all government and third-party fees are non-refundable. A refund may be requested before training commences (excluding the registration fee and any administrative or bank processing charges), but once any part of the training or related services has commenced, no refund shall be made. Approved refunds are processed within 14 business days. See our Refund Agreement for full details.

Question 9

How are instructors assigned?

Accepted Answer

Students are assigned to instructors based on availability, expertise, and learning needs. You can request a change of instructor if needed, subject to availability.

Question 10

Do you offer corporate training packages?

Accepted Answer

Yes, we provide corporate driving training packages for organizations. Our corporate program includes fleet driver assessment, customized training modules, and detailed progress reports. Contact us for a customized quote.

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