Terms & Conditions

By enrolling with Falcon Driving School and making payment, the student acknowledges that they have read, understood, and agreed to be bound by this Refund Agreement.

• Registration Fee: strictly non-refundable under all circumstances.
• Refund Before Training Begins: a refund may be requested before the commencement of any theory class, practical lesson, learner’s permit application, CBT registration, or any other service. Any approved refund excludes the non-refundable registration fee and any applicable administrative or bank processing charges.
• Government and Third-Party Fees: all fees paid to government agencies, licensing authorities, CBT providers, or any third party on behalf of the student are strictly non-refundable.
• No Refund After Commencement of Services: once any part of the student’s training or related services has commenced — including theory classes, practical driving lessons, learner’s permit processing, CBT registration, or any administrative service — no refund shall be made, regardless of whether the student completes the training.
• Missed Lessons: students who fail to attend a scheduled lesson without providing at least 24 hours’ notice will forfeit that lesson. Rescheduling is subject to instructor availability.
• Refund Requests: all refund requests must be submitted in writing with the student’s full name, phone number, payment details, and reason for the request.
• Refund Processing: where a refund is approved, payment will be processed within 14 business days.
• School Cancellation: if Falcon Driving School is unable to provide the enrolled training program due to reasons solely attributable to the school, the student may choose either a refund of fees paid for services not yet provided, or rescheduling of the training at no additional cost.
• No Refunds: no refund shall be granted where the student has commenced any part of the training or related services; the learner’s permit or CBT process has been initiated; the student has completed the training package; a certificate has been issued; the student is suspended or dismissed for misconduct; or the student voluntarily withdraws or stops attending lessons.